Privacy policy

We use personal information to manage our operations and provide you with the best products, services, and overall experience.
We may collect and use your information — for example, your name, phone number, or email — to deliver products and services, notify you of any issues related to orders, respond to your inquiries or complaints, determine your preferences, customize your experience, send marketing messages, or inform you about our products, services, promotions, or special events.

We also use your personal information in routine business operations such as processing payments, handling product deliveries, preparing reports, and complying with legal requirements.

By using the website, you acknowledge and agree that while we strive to keep your information safe, communication over the internet is not completely secure. We cannot guarantee that the information you send to us or that we send to you will remain fully protected. Even so, we will never request sensitive financial details (like credit card numbers) through insecure channels.

You also acknowledge that your interaction with the website does not create any partnership, employment, or agency relationship between you and Ecomatic.

You are responsible for maintaining the confidentiality of your username and password and for all activities carried out under your account. Ecomatic reserves the right to suspend or terminate your account if we have reason to believe it is being misused or accessed by another party without authorization.